The Role

As a Client Partner at Valtech you will be the leader across a £multi-million portfolio of accounts within our Retail and Consumer Goods vertical. You’ll develop and nurture our most senior-level key client relationships, and it will be your responsibility to work in close collaboration with a delivery team to deliver fantastic work and own the longer-term strategic direction, planning and revenue growth of your accounts.

As their trusted advisor, you’ll work closely with senior clients providing them with true digital leadership, in turn driving opportunities for new business from within. You’ll inspire client teams in your capacity as their strategic partner and you’ll motivate internal teams to develop and consistently over-deliver. You will be adept at interpreting and adding value to new client briefs, always thinking about the longer-term ambition and objectives of your clients and their business, engaging with all teams and disciplines to deliver the best work possible.

Role Responsibilities

In your role as a Client Partner at Valtech you can expect to build and nurture ongoing relationships with both our clients at executive level as well as your peers across the organisation. You will be actively seeking out and developing growth opportunities within your client organisations to bring in our broader specialisms and you’ll be excited about driving our exciting offering.

You will bring your strategic thinking and considered opinions and recommendations whilst being respectful of others. You’ll challenge thinking and won’t accept the status quo to ensure the right outcome. 

You are accountable for the commercials across your account portfolio - working with your peers and Portfolio Director to ensure account profitability and accurate forecasting. You’ll consistently track performance against annual targets and quickly identifying potential areas for account development.

You will own and lead the account strategy planning across your client portfolio – building on your in-depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with subject matter experts and senior stakeholders across the business to develop and implement the strategic vision for your accounts.

A key focus of your role will be on the longer-term development and growth of your accounts. You’ll be tasked with leading on business development opportunities across your account portfolio. You will develop, own and present plans and proposals that will add more value for our clients and drive additional revenue for Valtech.

You will also support on net new business proposals occasionally working closely with the new business team and the practice leads to input into client pitches and proposals.

Importantly, you will be a team player that genuinely cares about what they do and the people they do it with.

Role requirements

You will be responsible for ensuring that we deliver a consistently excellent client experience across all practices. Working into a Portfolio Director you will be organised, proactive and keen to act as a highly visible, trusted advisor to all stakeholders. You will have previous proven experience working for a technology consultancy as a Client Partner managing £multi-million client engagements within the Retail, consumer products and goods industry.

Strategic leader - you’ll be able to offer clear and concise strategic guidance backed up by experience and rigour. You will be primarily responsible for driving the strategic growth of your accounts – creating and implementing account plans, strategically and proactively identifying new growth opportunities, and delivering compelling proposals that help drive value for our clients and revenue for our business. You’ll work closely with senior teams across the business, to ensure alignment on your account plans, to be the figurehead for your accounts and to ensure that the team are all working together towards the same goals

Organised – you’ll be incredibly organised. You are someone who gets things done and orchestrates proactivity and action

Relationship builder – tenacious by nature, you’ll seamlessly forge robust senior relationships with clients, internal teams, and other partners – representing Valtech and reinforcing your position of digital leadership. You’ll be accountable for your client relationships and will look to forge true partnerships with them

Knowledgeable – you’ll feel totally confident dealing with the complexities of working with different teams/disciplines, channels, platforms and partner agency mixes

Ownership – you will be trusted, considered, friendly and accountable

Team player – you are happy to roll your sleeves up and get stuck in to ensure you and your team deliver

Enjoy working with people who care about what they do - you’ll have an opinion, but you won’t mind too much when someone tells you it’s wrong

Industry expert – you’ll be able to draw on your knowledge of trends, developments and new technology through a genuine passion for digital / tech / product

Financial expert – you’ll work with your Delivery managers and delivery teams to ensure client profitability and financial forecasting

A keen eye for quality – you know good work when you see it – you have sound and robust judgement backed up with experience and a clear rationale

Compelling presenter – you’ll be able to hold a room with your presentation skills and style, seamlessly selling strategic ideas and solutions